Government Information Chatbot

Public Service Architecture Revamp

The Problem

Summary: Sierra Leone's information landscape is fractured across social media, creating a breeding ground for viral misinformation and unchecked cyber scams. Citizens lack a centralised tool to verify what is true or report digital threats, leading to public confusion and financial loss. The Problem: If you receive a viral WhatsApp message about a new law or health warning, how do you know if it's true without knowing someone in the government? Where does a victim of fraud go to instantly report? How can the police track real-time cyber threats if citizens have no easy way to log incidents?

Proposed Solution

Build a unified AI-powered chatbot (accessible via WhatsApp) that acts as a "Truth Engine" and "Cyber Watchdog." It allows citizens to forward suspicious messages for instant verification against official sources and provides a simple, guided flow to report scams and frauds directly to a central threat database.

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